Human Resources Management in Tourism The Case of Azerbaijan

Abstract

In the Azerbaijani economy, the human resource management system is an important component that determines the success of the operations of businesses in the hospitality and tourism industry. At the same time, management approaches may vary depending on the size, organizational and legal forms of tourism industry. The aim of the article is to examine the process of creating effective human resources management in hospitality industry enterprises and to develop suggestions for its improvement. In order to achieve this aim, the following objectives have been determined; consider the theoretical and methodological foundations of the human resource management system; To describe the features and problems of the development of human resources in Azerbaijan tourism; provide a balanced scorecard for the motivation system and improvement aspects of human resources; formulate recommendations and recommendations to improve training and human resource development. The theoretical and methodological basis of the work was the work of Azerbaijani and foreign scientists in the field of theory and practice of human resource management.